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Webinar Description
Mental health professionals in community services and private practice commonly encounter people in distress experiencing crisis situations. These situations can be complex and require balancing client needs, organizational demands, safety concerns, and professional ethics within a limited time frame. Questions of whether to involve police and when to refer a client to a hospital can add pressure to an already difficult situation. This presentation will provide a roadmap of knowledge and skills to quickly and effectively address several types of crisis situations that are common among adults in clinical settings, including suicidal ideation, self-harm, psychosis-related distress, addiction, intimate partner violence, risk to harm others, and family conflict. The practice insights discussed are relevant to preventing harm and loss of life while facilitating engagement between clients and mental health services.
This presentation provides an overview of crisis intervention in North America, incorporating a brief literature review on common crisis situations. It delves into essential practice skills, such as engaging complex clients, de-escalating tension, risk assessment, safety planning, addressing family conflict, offering addiction counseling, connecting clients with community resources, and documenting services in compliance with relevant regulations. The discussion will extend to issues of racism, poverty, patriarchy, stigma, and discrimination in crisis intervention. This session includes breakout room discussions and case studies to enhance the learning experience.
About the Presenter:
Learning Objectives:
- Learn about the context of crisis intervention in North America and prevalence of specific crisis situations.
- Learn engagement and risk assessment strategies for clients presenting with risk to harm themselves or others in community and private practice settings.
- Learn crisis intervention methods including de-escalation, safety planning, conflict management, and addiction counselling in community settings.
Agenda:
Assessment and Intervention skills for Community Crisis Intervention
Trainer: Amar Ghelani MSW, RSW, PhD Candidate
Background – 30 minutes
- Defining crisis and crisis intervention in mental health practice
- What types of crises are we talking about? (Crises in hospitals, prisons and schools will not be addressed)
- Context and factors that contribute to mental health crisis: systemic racism, inequality, patriarchy, stigma, discrimination – need for an intersectional approach
- Role of police and hospitals in crisis intervention
- Prevalence: suicide risk, self-harm, intimate partner violence, addiction, psychosis, assault, homicide
- Risk to the worker: physical, professional, legal, mental health
Breakout room discussion – What skills do you think are needed to effectively intervene in mental health crisis situations? - 10 minutes
Knowledge and Skills for crisis intervention – 75 minutes
- Engaging complex clients
- De-escalating tense situations
- Assess for risk to harm self or others:
- Suicide risk assessment: tools and questions
- Self-harm risk assessment
- Assessing risk to harm others
- Assessing early psychosis symptoms
- Safety planning and the zero suicide model
- Diffusing family conflict: a common antecedent
- Brief addiction counselling
- Linking to community resources
- Building constructive relationships
- Documenting services with awareness of relevant legislation
Breakout room discussion – What community services are needed to ensure these interventions are effective? – 10 minutes
Broader Contextual issues – 30 minutes
- A continuum of community crisis services
- Challenging systemic racism, patriarchy, stigma and inequality - an intersectional approach
- Need for advocacy to promote systemic change
Review and Summary - 5 minutes
Question and Answer period – 20 minutes
Accreditation - This Webinar Offers 3 Continuing Education Credits
This webinar is recorded and will not grant live credits.
- CE You! is an approved sponsor of the Maryland Board of Social Work Examiners for continuing education credits for licensed social workers in Maryland.
CE You! maintains responsibility for this program.
This presentation is open to:
- Behavior Analysts
- Social Workers
- Professional Counselors
- Therapists
- Psychologists
- Licensed Mental Health Practitioners
- Medical Doctors and Other Health Professionals
- Other professionals interacting with populations engaged in mental health based services
This online class is offered at an intermediate level, and is beneficial for intermediate level clinician:
- New practitioners who wish to gain enhanced insight surrounding the topic
- Experienced practitioners who seek to increase and expand fundamental knowledge surrounding the subject matter
- Advanced practitioners seeking to review concepts and reinforce practice skills and/or access additional consultation
- Managers seeking to broaden micro and/or macro perspectives
Additional information
- Refunds: Registrants who are unable to attend a CeYou! Plus! seminar or live webinars may ask for, and will receive, a credit or refund (your choice). Refund requests will be processed within 3 business days. When an attendee knows in advance that they are unable to attend we ask that they inform CeYou! Plus! ahead of time by emailing [email protected] or by calling or texting 607-249-4585 this allows us to free up the spot in the training in the event that a training is at or near capacity.
- Disability Access: If you require ADA accommodations, please contact our office 30 days or more before the event. We cannot ensure accommodations without adequate prior notification.
- Please Note: Licensing Boards change regulations often, and while we attempt to stay abreast of their most recent changes, if you have questions or concerns about this course meeting your specific board’s approval, we recommend you contact your board directly.
- The grievance policy for trainings provided by CeYou! Plus! is available here
- Satisfactory Completion: Certificates are available after satisfactory course completion by clicking here change to Certificates are available after satisfactory course completion in your account or by clicking here
- Participants will receive their certificate electronically upon completion of the webinar and course evaluation form.
- There is no conflict of interest or commercial support for this program.