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Living in the pandemic has exposed lots of relationship challenges on a personal and professional level, poor communication being one of them. The COVID-19 pandemic resulted in exponential growth in teletherapy services. This paradigm shift did not require training in delivering telehealth services and came without uniform standards of practice. However, it is acknowledged that mental health professionals providing telehealth services need advanced communication skills.
This communication’s skill building training will introduce clinicians to the Kendall’s Life Languages System of Communication, also known as the 7 Life Languages™ Profile (Kendall & Kendall, 2019). This communication tool captures how people communicate based on how they act, think, and feel. Clinicians will learn the concept of conscious communication, which will help them to listen with empathy, speak responsibly, build relationship equity with their clients, and help clients effectively manage conflict.
https://ceyouplus.org/workshops/WhatCommunication/viewWhat Communication Language Do You Speak? A Blueprint for Conscious Communication in a Virtual World for Mental Health Professionals
Previously Recorded
Presenter: Veronica Powell, PhD, LPC
Course Length: 4 Hours
Living in the pandemic has exposed lots of relationship challenges on a personal and professional level, poor communication being one of them. The COVID-19 pandemic resulted in exponential growth in teletherapy services. This paradigm shift did not require training in delivering telehealth services and came without uniform standards of practice. However, it is acknowledged that mental health professionals providing telehealth services need advanced communication skills.
This communication’s skill building training will introduce clinicians to the Kendall’s Life Languages System of Communication, also known as the 7 Life Languages™ Profile (Kendall & Kendall, 2019). This communication tool captures how people communicate based on how they act, think, and feel. Clinicians will learn the concept of conscious communication, which will help them to listen with empathy, speak responsibly, build relationship equity with their clients, and help clients effectively manage conflict.
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Introductions: Overview of state of Teletherapy Services in Mental Health |
15 minutes |
Introduction to the 7 Life Languages
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30 minutes |
Unpacking the Life Languages Profile (Character, Communication, Effectiveness)
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30 minutes |
What Life Languages can do for you?
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15 minutes |
Barriers to Effective Communication in Teletherapy environment
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30 minutes |
Break |
10 minutes |
Activity: Group Case Study |
30 minutes |
What is Conscious Communication? |
15 minutes |
Keys to Communication Success |
10 minutes |
Activity: Role Play-Teletherapy Session |
20 minutes |
Break |
10 minutes |
Communication Blue Print |
10 minutes |
Q & A Next Steps/ Action Plan |
15 minutes |